How to Make Money on DME and Comply With The New Regs

HOW TO MAKE MONEY ON DME AND COMPLYclaims to the insurance companies, patient
WITH THE NEW REGSstatements if balances are due, and the appeals
 process. Simms says that billing and reimbursement
 for DME takes organization and persistence. It
New Revenue Stream Provides Easy Access torequires a very thorough process, providing for calls
Significant Profitsto payers for claims follow up and subsequent calls
The old stock-and-bill model is out the newafter that, if needed. The process would be
“physician friendly” model is in.  Gregoryextraordinarily taxing for individual office staff to
Simms, President of DME Advanta, LLC speculateshandle in addition to their current demands.
that “the in-office DME trend will increaseThat’s why the new DME model has removed
anywhere from 10-25% in the next five years duethe burden from offices and placed it in the capable
to a newly established federal mandate which doeshands of billing experts.
away with the old ‘stock and bill’The Legal Side of DME
 model.” As an industry veteran with over 20It’s very important that the vendor you select
years experience, Simms pioneered the in-office DMEcan prove they’ve done their homework.  DME
protocol after he continued to see shrinkingAdvanta is one program that is fully compliant with
reimbursements, dwindling patient loads and the needboth Stark Act and Anti-Kickback Statue. While Stark
for ancillary services to improve profitability. The newLaws deal with physician self referral – primarily
model uses such services to put profits back in theprohibiting physicians from referring to an entity in
pockets of doctors.which he or she has a vested interest –
Why DME makes Sense and MoneyAnti-Kickback laws prohibit payment for referrals.
According to Simms, “Practices such asFailure to comply with either or both laws comes
neurology, orthopedics, pain management and sportswith steep penalties – and ignorance is not a
medicine can expect profits of $2000-$12,000 perdefense in the eyes of the government.  The
physician, per month based on three criteria: type ofgovernment not only allows the practice of in-office
specialty, typical DME utilization, and payer mix”DME, they encourage it.
Certain products, for instance Bone GrowthVia the Federal Register on January 1, 2001, it was
Stimulators, garner nearly $3500 in revenue perstated that “in the interest of patient
patient. Combined with the frequency with whichconvenience, we are using our regulatory authority
such a device is used in your office, and expectedunder section 1877 (b) (4) of the Act to expand the
payment, you can project the annual benefit fromin-office ancillary services exception to include certain
handling the service at the point of care. (See aDME…In so doing, we are concerned primarily with
sample pro forma at the end of this article.)enabling the patient to depart from the
What’s in it for the Patients?physician’s office with DME products.“ 
Beyond profits, patients receive the added benefit ofSimms cautions that, in order to minimize risk, clinics
‘one stop shopping’, resulting in improvedmust have processes in place; including a compliant
compliance rates and outcomes. Research has shownresolution protocol, patient agreements and product
that compliance in reases from 20-45% with thefailure forms.
establishment of an in-house program. “ NotGetting Started
surprisingly, giving patients the DME they need in theIf your specialty is Orthopedic, Neurosurgical
clinic, properly fitted and with complete instructions,Neurology,  Pain Management, Chiropractic, Physical
ensures better protocol compliance and healing, ”Therapy, Podiatry or Rehabilitation, chances are you
says Simms. Resulting healthcare costs also declinewould benefit from providing your patients DME at
– to the tune of 12-14% – due to greaterthe point of care. Getting started  requires a brief
clinical outcomes, fewer complications and fastersurvey with questions related to payer mix,
recovery times.procedures performed and the products used. The
How the Billing Workssurvey helps to generate a free, but individualized,
Billing is a concern for most offices due to thefinancial proforma to help you determine if this model
complexities involved. Some companies, including DMEis right for you.
Advanta, LLC handle all aspects of billing including: